Privacy Policy - shiny-sprocket

Introduction

At shiny-sprocket, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Fill out contact forms on our website
Request quotes or consultations
Subscribe to our newsletter
Communicate with us via email or phone

This information may include your name, email address, phone number, postal address, and details about your renovation project.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing behavior, including:

IP address
Browser type and version
Pages visited and time spent on pages
Referring website addresses
Device information

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide requested services
To send you quotes, proposals, and project-related communications
To improve our website and service offerings
To send promotional materials (with your consent)
To comply with legal obligations
To protect our rights and prevent fraud

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service Providers: Trusted third parties who assist us in operating our website and conducting business (e.g., hosting providers, email service providers)
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with any merger, sale, or acquisition of our business

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. For more information, please see our Cookies Policy.

Your Rights

Under UK data protection law, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure of your data
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

To exercise any of these rights, please contact us at [email protected].

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

shiny-sprocket
47 Thornbury Lane
Bristol BS7 8NQ
United Kingdom
Email: [email protected]